Personal injury care isn’t the problem — getting paid is.
If you’ve treated PI patients for more than a year, you already know the drill: delayed disbursements, unpredictable settlements, and a revenue cycle that never matches your forecast. For many providers, lien-backed care has become a gamble that strains cash flow and burns out billing teams.
The good news? There’s a better way. And it doesn’t involve giving up your lien business or waiting months for case resolutions.
This is the new playbook for getting paid on personal injury cases — one that prioritizes control, predictability, and financial alignment with the law firms you already work with.
Why the Old Playbook Fails Providers
For years, providers have relied on manual follow-ups, static spreadsheets, and good-faith updates from law firms to get paid.
That model doesn’t scale, especially when you’re juggling hundreds of open cases across multiple locations.
Three key failure points keep lien-backed care from being profitable:
- Limited or no real-time visibility: Your team doesn’t know which cases are progressing, which are at risk, or which are sitting idle.
- Manual follow-up chaos: Billing staff spend hours emailing, calling, and chasing updates with little success.
- Reactive decisions: You only discover a problem after it hits your AR — when it’s too late to intervene.
This is simply expensive. Every month of delay extends DSO, ties up working capital, and reduces the likelihood of full reimbursement.
The New Playbook: Four Moves That Change the Game
The providers winning in lien-backed care aren’t working harder — they’re working differently.
Here’s what the new playbook looks like:
1. Put Every Case on a Real-Time Dashboard
Stop running lien recovery on spreadsheets. A single dashboard shows every case, status, and impact, which enables your team to act on stalled or at-risk cases.
Explore lien management best practices.
2. Automate Follow-Ups Before They Become Escalations
Replace manual chases with automated reminders and updates.
Keep cases moving, standardize follow-ups, and protect cash flow — no delays due to PTO or lost notes.
3. Identify High-Risk Cases Early
Track cases in real time to flag disputes and stalled claims.
Escalate proactively, prioritize collections, and reduce write-offs before they damage revenue.
See how leading PI firms turn overdue receivables into a revenue advantage.
4. Tie Collections Directly to Case Outcomes
Link reimbursement data with case outcomes.
Identify which cases pay reliably, refine lien acceptance criteria, and direct resources where they drive predictable growth.
Before vs After: The Real Impact of a New Playbook
Book a walkthrough of the Gain platform.
Run the New Playbook
The old way of getting paid on injury cases leaves providers stuck reacting to delays they can’t control. The new playbook puts you back in the driver’s seat with data, automation, and clear visibility into your revenue pipeline.
You’ve already done the hard part — delivering excellent care to PI patients. Now it’s time to get paid faster, more predictably, and on your terms.
With Gain:
- Track every open lien in real time
- Automate follow-ups and keep cases moving
- Flag at-risk claims before they impact your AR
- Turn unpredictable PI revenue into a steady growth engine
Stop chasing payments and start leading with data. Let’s make your lien-backed care profitable — and scalable.