Blog
See the latest news, tips and information from our team.
My Son’s Ambulance Ride Was Denied. Here’s Why I’m Asking Other Families to Share Their Denials Too.
By Reid Zeising, Co-founder of GAIN Servicing One in five in-network claims submitted to insurers offering plans through HealthCare.gov was denied in 2024. Fewer than 1% of those denials were ever appealed. I understand why. I became one of those
Client Intake Checklist for Personal Injury Law Firms
TL;DR A personal injury client intake checklist should capture contact details, incident facts, liability evidence, medical history, insurance information, and prior claims, gathered quickly and consistently. Fast, structured intake converts far more leads into signed cases. This guide provides a
Case Management KPIs Every Personal Injury Firm Should Track
TL;DR The law firm KPIs that matter most for PI practices span marketing, operations, and finance: acquisition cost, cycle time, stalled matters, and settlement-to-estimate ratio. Together they reveal true profitability, not just activity. This guide covers the specific KPIs PI
Personal Injury Trial Preparation Checklist
TL;DR A personal injury trial preparation checklist covers evidence, depositions, witness prep, exhibits, and trial logistics, starting at intake rather than the weeks before trial. Genuine trial readiness strengthens negotiating leverage even in cases that settle. This guide provides a
The Visibility Gap That Slows Down Every Personal Injury Case
By Reid Zeising, Co-founder of GAIN Servicing Ask a provider why a receivable is still open 90 days after treatment ended and you will get a version of the same answer. Someone is waiting on someone else. The attorney is
IOLTA Compliance and Trust Accounting for Personal Injury Law Firms
TL;DR IOLTA compliance requires personal injury firms to keep client settlement funds in a separate trust account, maintain an individual ledger for every client, record transactions immediately, and reconcile the trust account monthly using a three-way comparison of the bank
Case Chronology and Trial Timeline Software for Personal Injury Litigation
TL;DR Case chronology software organizes case facts, witness statements, evidence, and procedural events into a structured, evidence-linked timeline that legal teams use for depositions, motions, and trial. It replaces manual spreadsheets and whiteboards with automated, searchable timelines that connect every
What Happens at a Deposition in a Personal Injury Case?
TL;DR A deposition is a formal session where witnesses answer questions under oath outside of court. The testimony is recorded and can be used at trial. Depositions happen during discovery, after a lawsuit is filed, and typically before any settlement