Privacy Policy.

Gain is committed to providing you the best service while earning your trust. A critical part of earning that trust is protecting your privacy rights. We have created this document to explain our privacy policy to you. In addition, we are complying with both federal and state laws, which require financial services companies to notify you, our valued customers, about how we intend to treat your personal information that you have entrusted to us. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We want our customers to be aware of what information Gain collects and how it is handled, with whom the information may be shared, and our customers’ “opt out” rights. This policy sets forth our policies with respect to nonpublic personally identifiable information (“personal information”) regarding potential, current, and former customers.


To provide reliable, quality service Gain must collect certain personal financial, legal, and medical information regarding its customers and potential customers. This is information that you, your attorney, or third parties provide to us on applications and other forms, by phone, fax, the Internet, or other delivery services. This information may include, but is not limited to, name, address, e-mail address, telephone number(s), your date of birth, employment and income information, specific medical information relevant to your personal injury, specific case details and claims information, witness statements and police reports.

Gain does not sell or share personal information with third parties for marketing/promotional purposes.


All personal information that Gain collects when you or your attorney speak to a Gain representative, or via any of Gain websites when you inquire about or complete an application for one or more of our products or services (or begin the inquiry or application process, whether you complete the process or not), is handled by Gain in accordance with this privacy statement.


Gain uses personal information: for the stated purpose for which such information is gathered; for marketing analysis and sales planning purposes; for risk evaluation servicing and collection purposes; for legal, financial, accounting and tax record keeping; for other business purposes associated with its services; to manage its business; and to comply with requirements imposed by governmental authorities. Gain discloses personal information to certain service providers that are contractually obligated to keep the information we provide them confidential and to use the personal information we share only to provide the services we ask them to perform. 


In an effort to provide a diversity of product and service offers that may benefit our customers or potential customers, Gain may provide non-public information about our customers to affiliated and unaffiliated companies. This information may include; name, address, e-mail address, and phone number(s). At no time will we ever disclose any medical, legal or transactional information for these purposes. Information that is collected or maintained by any company other than Gain Servicing, including additional information collected by such company, will be governed by that other company’s privacy policy.


Gain will not disclose your personal information to a third party unless (i) disclosure is necessary to render services or to perform related business activities expressed in this privacy policy; (ii) disclosure is required pursuant a request for specific customer information to comply with a subpoena, court order, and/or other legal instrument, legal proceeding or relevant law, including compliance with the USA Patriot Act; or (iii) as otherwise permitted by law.

A. Internet Technology

Like many sites, this Site may employ cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, allow you to change web pages during your visit without having to re-enter your information, and track your Site usage. 

1. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, THIS SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.” 

2. Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. 

We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

B. Third-Party Advertisers and Links to Other Websites

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites. These third-party Web sites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons, and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party Web sites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection.


Gain maintains physical, electronic, and procedural safeguards that comply with federal and state regulations to guard your personal information, and secure your information from unauthorized access, use and disclosure. To this end, we use industry-standard methods such as firewalls, encryption and system access controls, and our security practices are regularly reviewed against industry best practices by internal staff and independent third parties. 

All personal information that Gain Servicing collects is accessible by Gain Servicing employees and contractors and, to the extent required for the tax, accounting, legal and other professionals hired by Gain Servicing for business purposes only and to fulfill their fiduciary or representative duty. All such professionals are bound to maintain the confidentiality of information supplied to them by contractual and/or ethical obligations.


Gain offers any person the opportunity to “opt-out” of receiving future offers from Gain Servicing or from affiliated and unaffiliated companies. To remove your information from our database so as not to receive future advertising communications, you can send an email to 


Please note that it may take up to 30 days from the date of receipt of notification for your request to become active. In your opt-out instructions, so that we can accurately remove your record, please include your name, address, phone number, and attorney’s name that is handling or handled your case.


This Privacy Policy was last updated in July 2024, and may be revised from time to time by Gain . We will inform you of any changes as required by law. Amendments to this policy will be effective when posted to our website at