Many families felt their health coverage get more expensive this year, and new data confirms it. According to KFF’s latest employer survey, the average family premium climbed to $28,303 in 2026, the highest figure on record. Health insurance premiums in

By Reid Zeising A number circulated on X this week. The average employer-sponsored family health plan now costs $28,303 a year, according to KFF’s 2026 Employer Health Benefits Survey, released Oct. 22. That is the highest family premium the survey

By Reid Zeising In 2009, I owed $22 million that I had no way to pay. A couple of years earlier, I had led a semi-hostile takeover of a public company and loaded it with more debt than it could

By Sandy West Feb 28, 2025 Jagdish Whitten was hit by a car while he was out for a run in his San Francisco neighborhood. Friends took him to a nearby hospital, where he was treated for a mild concussion,

By Reid Zeising, Co-founder of GAIN Servicing Most patients can feel it the moment they walk into an exam room. The appointment is shorter than it used to be and the doctor seems rushed. The bill that shows up weeks

By Reid Zeising, Co-founder of GAIN Servicing A while back I got a close look at a large, multi-location physical therapy company that was collecting roughly $250 million in receivables every year. At any given moment it was managing about

By Reid Zeising, Co-founder of GAIN Servicing Some firms and practices in this industry have spent the past year working with AI tools on their real caseloads. They have tested a chronology generator against a messy medical file, watched a

By Reid Zeising, Co-founder of GAIN Servicing I have sat in enough conversations with providers and attorneys to notice a pattern. A practice buys new case management software, upgrades its RCM process or adds a lien resolution platform, and expects

By Reid Zeising, Co-founder of GAIN Servicing One in five in-network claims submitted to insurers offering plans through HealthCare.gov was denied in 2024. Fewer than 1% of those denials were ever appealed. I understand why. I became one of those

By Reid Zeising, Co-founder of GAIN Servicing Ask a provider why a receivable is still open 90 days after treatment ended and you will get a version of the same answer. Someone is waiting on someone else. The attorney is