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How to Handle Large Write-Offs and Recover Lost Revenue
I. Introduction: The Hidden Cost of Write-Offs Review any monthly billing report and you’ll likely see the same pattern: revenue looks strong, collections appear stable — but then, tucked away in a quiet column, lies a silent drain on your

The Sludge Beneath the Surface: How Bureaucracy, Bad Policy, and Broken Incentives Are Undermining U.S. Healthcare
If you haven’t heard of “sludge” in the context of healthcare, let me introduce you. As defined in a recent episode of Freakonomics Radio, sludge refers to unnecessary friction—the redundant paperwork, excessive administrative steps, and arbitrary hurdles that make it

Maximizing Recovery: RCM Best Practices for Personal Injury Cases
In revenue cycle management (RCM), no two cases are alike—but personal injury stands out for its complexity, legal entanglements, and reimbursement delays. Unlike standard medical billing scenarios, personal injury claims involve multiple stakeholders, uncertain payment timelines, and intricate legal considerations.

The Future of RCM in Personal Injury: AI, Automation, and Faster Settlements
For decades, healthcare providers have struggled with the unique challenges of personal injury billing, lengthy settlement timelines, and complex documentation requirements. However, emerging technologies are now reshaping this landscape. They are offering unprecedented opportunities to streamline processes, enhance reimbursement rates,

Personal Injury RCM Trends: What Healthcare Providers Should Know in 2025
Healthcare providers face unique challenges when managing specialized claims, which often involve complex liability determinations, multiple potential payers, and extended reimbursement timelines. Still, new technologies and improved processes are reshaping how providers manage personal injury RCM, opening the door to

Don’t Do It Yourself: Why Independent Servicing Models Matter in a Post-Reform Era
The dust hadn’t even settled from Georgia’s tort reform shake-up when Texas started down the same path. Behind every new piece of legislation is a familiar sales pitch: tort reform will lower insurance premiums, reduce frivolous lawsuits, and clean up

A State-by-State Strategy: Why Tort Reform Isn’t Just Georgia’s Story—It’s a National One
Georgia’s recent passage of Senate Bills 68 and 69 isn’t happening in a vacuum. In Texas, lawmakers advanced SB 30—a bill with strikingly similar provisions and justifications. Across the country, a pattern is emerging: legislation that seeks to limit damages,

From the Frontlines: Georgia’s Cautionary Tale — and Why Texas Isn’t Off the Hook Yet | Reid Zeising
Reid Zeising reveals what happened behind the scenes in Georgia’s tort reform—and why Texas and other states must take note before passing similar legislation that harms providers and patients alike.