Smart Guardrails, Not Blunt Instruments: A Policy Blueprint for Consumer Legal Funding by Reid Zeising

The debate over consumer legal funding too often defaults to importing the tools of loan regulation into a market where they don’t fit. A non-recourse, one-time advance that is repaid only from case proceeds is not an amortizing loan, and pretending otherwise creates bad policy, muddled disclosures, and—most importantly—worse outcomes for the injured people the system is supposed to protect. When rules are misaligned, you don’t just get bureaucratic friction; you get earlier, unfair settlements, providers reluctant to treat the uninsured or underinsured, and a higher likelihood that the cost of care turns into uncollectible bad debt. None of that is consumer protection.

Define the Product—Then Regulate It

The smarter path starts with naming things correctly. Consumer legal funding is contingent capital. If a case fails, the consumer owes nothing; there is no recourse to wages, bank accounts, or personal assets. That single design choice—contingency—changes everything about how pricing should be presented, how disclosures should be written, and how regulators should measure fairness. In a contingent, single-payment product, an APR borrowed from installment loan math doesn’t enlighten anyone; it manufactures a number that fails to account for how risk and time actually work in litigation. It’s the policy equivalent of translating poetry with a calculator.

Clarity wins where compounding confuses. If we want real consumer understanding, the highest-impact reform is also the simplest: standardized, plain-language disclosures that show dollars—not formulas—across realistic timeline scenarios. What does a $2,000 advance cost if a case resolves in six months? Twelve? Twenty-four? Put those totals side-by-side, in a one-page “know before you sign” box, in words most people would use to explain the deal to a friend. Put a bold line in that box that says what the product actually does: repayment comes only from case proceeds; if you recover nothing, you owe nothing. Reinforce the consumer’s right to cancel within a short window and make those return instructions very clear. And, add one more obvious thing that somehow keeps getting missed: one customer service number where a consumer can call a human who will actually solve problems and help answer questions.

Structure Over Prices with Clarity

When disclosures are that clear, the market can do the work of price discipline better than a central planner can. The concern I hear most is: “So you’re saying leave pricing unregulated?” No. Regulate the structure, then let transparency and competition discipline the level. In a world where every licensed provider shows the same simple scenarios the same way, consumers can shop for themselves, attorneys can advise credibly, and bad actors stand out fast. Price caps imported from loan law, by contrast, ignore the two risks that define this product—real non-recourse risk and long, uncertain durations—and they do it at exactly the moment those risks have grown. Cases are slower. Medical costs are higher. Inflation has touched everything from MRIs to rent. Choking responsible capital out of the market with loan-style caps doesn’t make costs go away; it just collapses access to an option that helps people avoid lowball settlements.

That same logic carries into the clinical side. Treating an uninsured or underinsured patient on a lien is not fee-for-service—it is deferred, uncertain revenue with no personal guarantee and a collection cycle that often runs years. When reimbursement does occur, it should recognize that risk with a premium. Capping lien reimbursements as if they were ordinary, guaranteed claims doesn’t just shave margins; it tells clinics to stop taking the hardest cases. Strip away the jargon and you’re left with a basic access-to-care problem: if providers can’t be fairly paid on uncertain, long-duration receivables, fewer patients get the care that restores their lives and strengthens their claims. That isn’t consumer protection either.

Good rules align incentives without trying to steer settlements or second-guess case strategy. CLF should never control legal decisions, medical decisions, or when a matter resolves. Put that non-interference principle directly into statute, pair it with clear prohibitions on referral payments and exclusivity games, and you remove the most persistent sources of perceived conflict. Add light-touch registration—identify a responsible officer, post a surety bond, attest annually to compliant practices—and you give regulators a point of contact and consumers a place to escalate without turning CLF into a permissioned guild that blocks new entrants.

Avoid Backfires, Preserve Access

If I could codify three changes tomorrow, they would flow from this same philosophy. First, define CLF in statute as non-recourse and contingent, explicitly distinguishing it from loans, and mandate the one-page, plain-language disclosure with scenario totals, the right to cancel, the no-recourse statement, and the non-interference pledge. Second, standardize pricing structures without dictating prices: no retroactive resets, and a posted or on-request step schedule that matches exactly what the consumer signs. Third, create an independent ombuds function with simple service-level expectations—acknowledge within ten days, resolve within thirty—and publish aggregate complaint and resolution data annually so policymakers and the public can see whether problems are systemic or isolated.

Where could well-intentioned rules backfire? The first trap is the siren song of APR. It is tidy, familiar, and wildly misleading here. Force APRs onto contingent, one-time advances and you don’t improve comprehension—you weaponize a number that was never designed for this context. The second trap is hard price caps that ignore risk and duration. Set them too low and responsible capital exits, leaving injured people with fewer choices and more pressure to accept the first settlement on the table. The third trap is treating medical liens like guaranteed receivables. Cap reimbursements as if uncertainty doesn’t exist and you’ll be shocked how fast access to care shrinks for exactly the patients policy aims to protect.

None of this requires a decade-long rewrite of consumer finance law. A 180-day implementation is realistic. Start by enacting the definitions, disclosures, cancellation, hotline, and non-interference language. Give providers ninety days to publish or provide their step schedules and adopt the standard scenarios. Launch a basic registration with bonding and responsible-officer attestation. Then, annually, bring the data to a stakeholder roundtable—patients, providers, plaintiff and defense bar, funders, and regulators—and tighten what needs tightening. Smart guardrails evolve; blunt instruments break things and congratulate themselves for the noise.

The goal is not to bless every business model or price point. The goal is to make sure consumers understand what they are signing; that no one is steering their case or care; that they have recourse if something goes wrong; and that viable, transparent options remain on the shelf so people aren’t forced into unfair settlements. Get those ingredients right and you protect consumers and preserve access in the same motion. Get them wrong and the consequences won’t show up in a policy memo; they’ll show up in exam rooms that say “we can’t take this case,” in ledgers full of preventable write-offs, and in households that accepted less than justice because the rent was due.

Consumer legal funding is not a loan. Regulate it like what it is, and the market will do what well-designed markets do: reward clarity, punish bad actors, and give people the breathing room to heal and be heard.

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